Mandarin Oriental Al Faisaliah, Riyadh

Mandarin Oriental Al Faisaliah, Riyadh Overview

You know what really struck me when I first walked into the Mandarin Oriental Al Faisaliah, Riyadh? It’s not just another luxury hotel trying too hard to impress – there’s this genuine sense of understated elegance that actually feels authentic. The lobby has this perfect balance where you feel sophisticated without being intimidated, if that makes sense. I mean, the staff genuinely seems to know what they’re doing, not just going through the motions like at some other high-end places I’ve stayed.

What really sets this place apart – and honestly, I didn’t expect this – is how they’ve managed to capture both modern luxury and genuine Saudi hospitality. The rooms are spacious (and I mean properly spacious, not just “spacious for a city hotel”), with these incredible views over Riyadh that actually made me pause my usual rush to get settled. The marble bathrooms are impressive, sure, but it’s the little touches that got me – like how the housekeeping team somehow manages to keep everything pristine without making you feel like you can’t actually live in the space. The beds are phenomenal too, which matters more than people admit when you’re dealing with jet lag or long business days.

The dining situation here is actually quite good – the restaurants don’t feel like afterthoughts, which happens surprisingly often at hotel properties. I particularly appreciated how the service feels personal without being intrusive. You’ll find the concierge team knows Riyadh inside and out, not just the tourist spots but the places locals actually go. Parking is handled smoothly (which trust me, matters in this city), and the whole check-in process was refreshingly efficient. With an 8.6 rating, it’s clearly doing something right, and honestly, after staying there, I get it. It’s one of those places where the five-star designation feels earned rather than just claimed – the kind of hotel that makes business travel bearable and leisure travel memorable.

Mandarin Oriental Al Faisaliah, Riyadh Accommodations

Reviews of Mandarin Oriental Al Faisaliah, Riyadh

• Ebtesam from Saudi Arabia (9/10)

  outstanding service, amazing room

• Muna from United Arab Emirates (9/10)

  Location, quietness,attached to shopping mall,
  Staff were amazing , we ve been upgraded to beautiful suit cause our requested room type was fully occupied

• Almklfe from Saudi Arabia (9/10)

  Everything

• Sudhir from South Africa (9/10)

  Celma was amazing, she is absolutely a true asset and a gem.. she took great care and pride in your work and went the extra mile to make sure my wife was comfortable

• Sudhir from South Africa (9/10)

  Selma was absolutely amazing she took excellent care of my wife and I she is a true gem..

• Mahmoud from Saudi Arabia (8/10)

  The staff was amazing. Made the stay super comfortable and they wanted to help you in any way possible.

• Doctor from United Kingdom (9/10)

  Location is perfect closed to Glob restaurant, Harvey Nicols, mamo restaurant.
  Butlers were amazing and very helpful, the same consierge and reception. One night I asked for tea next night I found waiting for me tea with flowers and cookies. Customer service is perfect. They left on my books few new bookmarks:) I have asked for paper to write something they deliver is minute!
  They try to assist you in any steps to make your life comfortable.
  I have to mention spa and Cristina’massage. She will get title from me: The best on the world!

• Abeer from Saudi Arabia (9/10)

  Excellent facilities and service.

• Salman from Saudi Arabia (9/10)

  الفندق هادئ جداً

• Heba from Qatar (8/10)

  The location is perfect

Surroundings

Facilities